Great location and friendly staff

I had a fantastic stay with the perfect location, just a short walk from the arena and train station. The staff were incredibly warm and made me feel welcome throughout my time there. My room was spacious and clean, which was exactly what I needed. I did find the lounge seating to be a bit uncomfortable for relaxing.

Consider asking for a room with a lower floor if accessibility is a concern. it simplifies moving around the hotel and nearby attractions.

The inconvenience of no daily room servicing left us with wet towels and an unfinished trash bin. However, the staff's warm interactions truly enhanced our overall experience.

Comfortable lounge area, but food quality was disappointing during our stay.

Comfortable lounge and bar area

The room temperature felt stifling without any air conditioning or fan, which made it uncomfortable at times. I found the bathroom situation a bit alarming—definitely not cleaned to the standard I expected, with hairs lingering. the breakfast tables lacked proper utensils, leading to a frustrating morning experience. On top of that, be wary of misleading parking advice. my entire parking fee turned out to be a hassle when trying to claim a discount. not the flawless stay I aimed for.

Great staff and comfy beds!

Had a solid stay. The concierge was super nice and really helpful. Our room was basic but comfy, and the bedding was fresh. The bar area was nice too, with plenty of drink choices. Only thing was the breakfast pricing confusion—it felt a bit off not being told right away. Otherwise, it was a nice spot to crash after the concert!

great location but lacking in room amenities

The staff were very approachable and attentive, especially during busy check-in times. The proximity to the railway station and the Tyne offered great convenience for exploring the area.

The room amenities did not meet my expectations for comfort and convenience.

Perfect location for concerts and comfy beds made our stay enjoyable.

Room needed some maintenance.

It was just a commendable fit for a walk in the evening in Newcastle upon Tyne with incredible value for money. The newly renovated room had a perfect double and single bed, making our stay comfortable. Bring earplugs if you're a light sleeper, as noise from the street can be bothersome.

Quick response to maintenance requests, but old bathroom taps appeared grubby.

Perfect base for a night out

Had a fab 2 nights! Super central and the rooms were clean with comfy beds. Only bummer was the noise at night, kinda bothersome when you're trying to sleep.

The hotel had a great location near the concert venue and friendly staff, making check-in a breeze. However, the room needed some maintenance with a broken hair dryer and the doors slamming were a nuisance at night. Overall, it offered decent value for a short stay.

It was just an appropriate option for a brief sojourn in Newcastle upon Tyne with excellent value for money. Muskie on reception was fantastic, making check-in quick and easy despite the busy lobby. Make sure to check the hot water situation if you plan to shower in the morning.

The hotel was in a great location, just a short walk from the station and city center. Rooms were clean, comfy, and spacious, but the bathroom was a bit outdated. Noticed some noise from the hallway, but overall, the friendly staff made the experience enjoyable.